Save time, money and your beautiful new lashes with simple care - knowledge is power! Cleansing your lashes nightly will extend the life of your lash extensions and keep them looking beautiful too.


  • Arrive to your appointment with dry clean lashes and make-up free eyes (this ensures that more time can be spent adding lashes and not removing make-up)

  • Do not use oil based make-up removers to clean your lashes prior to eyelash application

  • Remove contact lenses



  • Do not get extensions wet for 24 hours

  • Avoid steam and sweat for 24 hours

  • Avoid using oil-based skincare products on eyelash extensions

  • Wash extensions daily with extension safe cleanser

  • Avoid waterproof mascara

  • Only use extension safe mascara

  • When choosing eyeliner, use powder or water-based liquids

  • Avoid use of eyelash curler

  • Avoid steam from showers, facials, saunas and swimming pools

  • Do not expose your lashes to direct water pressure, like your shower head

  • Do not pick or pull on your extensions, as it may pull out your natural lashes prematurely

  • Sleep on your back to avoid squishing your lashes

  • Avoid strong heat such as ovens, bon fires and bbq’s

  • Protect lashes from facial toners and setting sprays

  • Gently brush lashes 1-2 times a day or as needed

  • Rinse lashes after crying (the salt in your tears breaks down the adhesive)

  • Remember your lifestyle and activities will affect your lash retention

  • Book lash fills every 2-3 weeks

  • Do not attempt to remove any lashes on your own, book a removal appointment

Ooh La Lash and Beauty will not be held liable for any damage that you may cause by trying to remove the eyelash extensions on your own.